Last updated: 16 July 2026
1. Network
Prime Jet Services maintains one or more websites or webpages and mobile apps (the “Network”) forming an air charter services brokerage market for the users of air charter services (the “Charterers”). The Network may aggregate quotes for air charter services provided by third-party aircraft operators (the “Operators”).
These Website Terms of Use (the “Terms of Use”) govern your access to and use of the Network. You, as Charterer, agree to use the Network only in accordance with these Terms of Use. You may access and use the Network only in order to make legitimate requests to book, through Prime Jet Services, services offered by the Operators (the “Requests”).
Prime Jet Services may at any time amend these Terms of Use. Your continued use of the Network will be governed by the Terms of Use in force at the time of such use.
2. Booking of Charter Services
The booking of any air charter services (and any related services) through Prime Jet Services is governed by our Charter General Terms and Conditions, available at https://flyprime.me/contract-terms-and-conditions/, and by an Aircraft Charter Brokerage Contract to be entered into between you and Prime Jet Services. Nothing in the Network shall be construed as an offer to contract.
3. Use of the Network
You represent and warrant that you are of sufficient legal age and capacity to enter into legally binding agreements. You represent and warrant that no restriction applies to you that would prevent you from entering into or performing any such agreements.
Your Requests shall not be speculative, false or fraudulent. You shall not make any Request or enter into any agreement on behalf of a fictitious User, under a false name, with an invalid credit card or by use of any other fraudulent information. Please note that fraudulent Users will be prosecuted and may face civil and criminal liability, depending on applicable law.
You shall not use the Network to submit Requests or enter into any agreement for, in the name and/or on behalf of third parties unless you are legally authorized to do so.
You expressly agree that your use of the Network is at your sole risk and expense.
4. Termination of Usage
Your access to all or part of the Network may be suspended by Prime Jet Services at any time in its sole discretion, with or without notice and with or without reason.
5. Ownership of Information
You acknowledge and agree that any and all materials and information contained in the Network, including data, software, photographs, images, videos, graphics, sounds, quotes, written and other materials (the “Materials”) are the property (including intellectual property) of Prime Jet Services or have been licensed to Prime Jet Services. You may not use, copy, disseminate or misappropriate any Material without Prime Jet Services’ prior written consent. However, you are allowed to print and copy portions of the Network, including these Terms of Use, for the sole purpose of using the Network as a shopping resource, in accordance with these Terms of Use.
6. Disclaimer of Warranties and Exclusion of Liability
Any information of any kind whatsoever which is provided in, or accessible through, the Network is provided or accessible for information only, without any warranty of any kind, either express or implied. In particular, no warranty is made regarding:
(i) the accuracy, topicality, reliability, correctness, completeness or quality of any such information;
(ii) the handling and/or acceptance of any Request;
(iii) the availability of services through the Network; and/or
(iv) the fact that the Network will be accessible, functioning and/or error-free.
To the full extent permitted by applicable law, any liability of Prime Jet Services and of its shareholders, partners, affiliates, officers, directors, employees, agents, representatives, servants, auxiliaries, successors and assigns for any injury, damage, loss or delay arising out of or in connection with these Terms of Use, the Network, any information provided in or accessible through the Network, any use of the Network or any issue in relation thereto, or any handling or non-handling of a Request, is excluded.
In any case, any liability of Prime Jet Services and of its shareholders, partners, affiliates, officers, directors, employees, agents, representatives, servants, auxiliaries, successors and assignees for non-material, consequential or indirect damages and for loss of revenues or profits is excluded. Any liability arising under or in connection with an Aircraft Charter Brokerage Contract entered into with Prime Jet Services is governed exclusively by the liability provisions of that contract, which prevail over these Terms of Use.
7. Personal Data
Personal data is processed by Prime Jet Services in accordance with the Privacy Policy available on the Network.
8. Miscellaneous
These Terms of Use constitute the entire agreement between you and Prime Jet Services relating to your use of the Network and supersede any prior or contemporaneous understandings or agreements (whether oral or written) regarding the subject matter.
No variation of these Terms of Use by you shall be effective unless agreed in writing by Prime Jet Services.
Where the context permits, the use of the singular herein shall include the plural and vice versa, and the use of the neutral or masculine personal pronoun shall include both masculine and feminine genders.
Unless otherwise provided herein, the term “or” is not exclusive and “include”, “including” and “in particular” are not limiting.
9. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates, excluding its conflict of law provisions.
Any dispute, controversy, or claim arising out of, or in connection with, these Terms of Use, including the validity, invalidity, breach, or termination hereof, shall be submitted to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates, to which the parties hereby irrevocably agree to be submitted. The foregoing shall not prevent Prime Jet Services from suing any user before any other competent court.